Delivery process

Once the warehouse has administered your order, delivery can take up to 1-7 Business days* and up to 10 Business days* during promotional periods. (*In major metro areas and capital cities)

Please note:

  • Delivery times may differ due to the Australia Post Delivery Network
  • Please permit an additional business day for the warehouse to process your order if your order was placed on a Weekend/Public Holiday/Monday.
  • During peak seasons such as Boxing Day Sale and Mid-Season Sale, orders may take up to 10 Business days to be delivered.
  • Orders placed after noon AEST will require an additional 1 business day to be delivered.

Once your order has been scanned by Australia Post Delivery you will receive a shipping email, which will include a tracking link for you to follow your order.

Orders will be delivered between 7am and 9pm. If you’re not present when delivery is attempted, the driver will leave a card in your mailbox with information on how to collect your parcel at your nearest Australia Post outlet.

For further enquires on your parcel location, please contact Australia Post here

*Free shipping may not apply to your regions mentioned below

  • Queensland Country Near
  • Queensland Country Mid
  • Queensland Country North
  • Western Australia Country South
  • Western Australia Country North
  • Western Australia Country Near

*We are unable to ship to the following destinations

  • Northern Territory Near
  • Northern Territory Remote
  • Norfolk Is*
  • Christmas & Cocos Is*