Delivery process
Once the warehouse has administered your order, delivery can take up to 1-7 Business days* and up to 10 Business days* during promotional periods. (*In major metro areas and capital cities)
Please note:
- Delivery times may differ due to the Australia Post Delivery Network
- Please permit an additional business day for the warehouse to process your order if your order was placed on a Weekend/Public Holiday/Monday.
- During peak seasons such as Boxing Day Sale and Mid-Season Sale, orders may take up to 10 Business days to be delivered.
- Orders placed after noon AEST will require an additional 1 business day to be delivered.
Once your order has been scanned by Australia Post Delivery you will receive a shipping email, which will include a tracking link for you to follow your order.
Orders will be delivered between 7am and 9pm. If you’re not present when delivery is attempted, the driver will leave a card in your mailbox with information on how to collect your parcel at your nearest Australia Post outlet.
For further enquires on your parcel location, please contact Australia Post here
*Free shipping may not apply to your regions mentioned below
- Queensland Country Near
- Queensland Country Mid
- Queensland Country North
- Western Australia Country South
- Western Australia Country North
- Western Australia Country Near
*We are unable to ship to the following destinations
- Northern Territory Near
- Northern Territory Remote
- Norfolk Is*
- Christmas & Cocos Is*